CP
Corne P

1 reviews | Active since Aug 2013

12 Dec 2016, 17:30

Phone calls dropping

<p>This is getting ridiculous the amount of calls that drop. I get atleast 3 dropped calls a week and today while me and my wife was on two difderent calls both our calls dropped at the exact same time and Vodacom was off for 20min. We both restarted our devices multiple times to try and recover the connection but was unsuccessful every time. You advertise that you are the network with the least dropped calls but since that add campaign started your network just got worse.</p>

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Replies (1)
Vodacom
Vodacom's reply13 Dec 2016, 07:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team

Best regards,