ZT
Zolisa T
1 reviews | Active since May 2022
16 Aug 2022, 09:34
Phone
As I took my phone in for repairs on the date 02/08/22 Vodacom called Friday 12/08/22 he said my problem will be their first priority, when I called today the lady said "the phone was only received yesterday" where was this phone all this time. Why can't they just give me a new phone I need clarity on that because it looks like they are failing to fix the old one.
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Vodacom's replyOfficial
16 Aug 2022, 10:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Aug 2022, 10:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team