GL
Gerda L
1 reviews | Active since Nov 2020
17 Nov 2020, 07:17
Phone blocked no response
I purchased a phone via contract trough Vodacom.After the phone was paid up I cancelled the contract.They blocked the phone. It was brought to their attention several times without any help or response. The phone cant be used although it is paid.
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Vodacom's replyOfficial
17 Nov 2020, 09:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Nov 2020, 09:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team