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Retha P
1 reviews | Active since Jun 2016
04 Oct 2020, 15:38
Phone blocked incorrecly
I am struugling now for 48 hrs to get my phone unblocked which was blocked. Nobody can tell me why it is blocked. My account is up to date and my phone is not lost, etc. I need the phone urgently for work... This is shocking and now I need to pay the full month subscription????
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Vodacom's replyOfficial
05 Oct 2020, 08:35Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Oct 2020, 08:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Retha P's updateReviewer Update
04 Feb 2021, 12:04Still waiting for reply on cancelations of contract
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Retha P's update04 Feb 2021, 12:04
Reviewer Update
Still waiting for reply on cancelations of contract