BF
Bernadette F

1 reviews | Active since Nov 2020

16 Nov 2020, 08:07

Phone blocked

I have sent a complaint about Vodacom4U Vaal mall, I still had no answer on how to get my problem solved. My phone is a pay-as-you-go but they have cut my phone of completely. When I phoned Vodacom4U Vaal mall the phone get dropped in my ear as soon as ask about my phone.

0
Replies (1)
Vodacom
Vodacom's reply16 Nov 2020, 10:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team