KL
Koketso L
1 reviews | Active since Dec 2012
09 Jul 2019, 10:37
Phone blaclisted without Acknowledgement or Approval
Vodacom Blacklisted my phone without my Approval or Authorization, due to their *********** staff who could not get hold of me and decided to black list my phone. Now Vodacom doesn't want to un-blacklist my phone provided I make an affidavit yet its their fault that my phone was blacklisted due to someone failed to doe their the jobs properly.
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Vodacom's replyOfficial
09 Jul 2019, 11:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jul 2019, 11:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team