WV
Wikus V
1 reviews | Active since Jun 2015
29 Jul 2015, 17:34
Phone blacklisted
My phone has been blacklisted by Vodacom for no reason.<br> <br> I phoned customer service, and was told that it was blacklisted because of bad debt, but my account is up to date.<br> <br> I phoned the accounts department, and they confirmed that my account is not in arrears. <br> So for some reason, that no one knows, my phone is blacklisted. WHY?????
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Vodacom's replyOfficial
30 Jul 2015, 16:41Hello wikusvis,
As discussed the handset was blacklisted as the number issued with the handset is in arrears. We cannot remove the Blacklisting until the owner of the account settles the arrears amount.
Regards
Adeeb
As discussed the handset was blacklisted as the number issued with the handset is in arrears. We cannot remove the Blacklisting until the owner of the account settles the arrears amount.
Regards
Adeeb
Vodacom's reply30 Jul 2015, 16:41
Official
Hello wikusvis,
As discussed the handset was blacklisted as the number issued with the handset is in arrears. We cannot remove the Blacklisting until the owner of the account settles the arrears amount.
Regards
Adeeb
As discussed the handset was blacklisted as the number issued with the handset is in arrears. We cannot remove the Blacklisting until the owner of the account settles the arrears amount.
Regards
Adeeb