LS
Lee S
1 reviews | Active since Dec 2017
04 Dec 2017, 16:58
Phone
I am typing for a friend.... he gave his phone in for repairs.. they phoned him back saying that he bent his phone and my friend said that that is not true as no other part of the phone is bent or damaged example the pc board and front screen... now they want to charge him R75 to repair but his phone is still under warranty and according to them his phone is not but his phone is only 8months old....
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Dec 2017, 06:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Dec 2017, 06:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Dec 2017, 08:48Dear Lee Smit
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Vodacom's reply05 Dec 2017, 08:48
Official
Dear Lee Smit
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,