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ashani R
1 reviews | Active since Sept 2009
24 Jun 2022, 11:27
Pethetic service VODACOM
I upgraded my contract was told R139.98 is what it would cost, and guess what R212.34 IS DEDUCTED THIS MONTH. Also I specifically asked for units, and data called your upgrades department more then 3 times verifying this and yet not done!!!!!!!!!! This is not acceptable!!!!!!!!!!!!!!!!
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Vodacom's replyOfficial
24 Jun 2022, 12:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jun 2022, 12:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team