DN
Danette N

1 reviews | Active since Jan 2014

26 Jan 2017, 17:38

Pestering phone calls

<p>I have been receiving non-stop pestering phone calls from Vodacom for a week now. Most of the time, when I answer, there's no one on the other side or the person lack communication s****s and can't tell me why they want to speak to me. One person managed to ask me if I'm happy with my contract, and I told them that I am and that I am no interested in changing anything. If this continues, the only thing that I will be changing is my service provider. This has to stop today!!</p>

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Replies (1)
Vodacom
Vodacom's reply27 Jan 2017, 07:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,