FW
Floris W
1 reviews | Active since Mar 2017
12 Sept 2020, 20:28
Personal information is not secure
I have a data contract which i have not shared the number to anyone, as it cannot receive calls, but i have to delete messages daily from absa and capitec (for which I am also not a client), this leads me to believe that my information with the cellular company is being sold of to other parties. this is not the first time i am experiencing this.
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Replies (2)
Vodacom's replyOfficial
12 Sept 2020, 22:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Sept 2020, 22:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Sept 2020, 11:59Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply17 Sept 2020, 11:59
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,