1 reviews | Active since Jun 2014
Person put phone down in my ear
<p>Person from vodacom phoned me and said that vodacom have a special on their data deals. R199 for 5Meg. I tried to explain to her that I mainly use wifi. I was explaining to her about my data when she put the phone down in my ear</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
Please accept my sincere apology for the service received and all the inconvenience caused. This is not in line with Vodacom's aim in achieving service excellence.
The matter will be sent to the Quality Team for further investigation and feedback. This is an internal process and does not get communicated to our clients. We do appreciate your feedback and we will certainly ensure that the appropriate corrective measures are implemented.
Kind regards
Vodacom Consumer Website Team
Dear Client
Please accept my sincere apology for the service received and all the inconvenience caused. This is not in line with Vodacom's aim in achieving service excellence.
The matter will be sent to the Quality Team for further investigation and feedback. This is an internal process and does not get communicated to our clients. We do appreciate your feedback and we will certainly ensure that the appropriate corrective measures are implemented.
Kind regards
Vodacom Consumer Website Team