Persistent Poor Network Connectivity in Margate, KZN

I am writing to formally lodge a complaint regarding the consistently poor network connectivity in Margate, KwaZulu-Natal.

For the past two weeks, the network quality has been extremely unreliable, to the point where it has become nearly impossible to work effectively. I rely on stable connectivity for professional purposes, and the current situation is causing significant disruption to my daily operations and productivity.

What is particularly concerning is that this issue persists despite the fact that the holiday season has ended and the majority of holidaymakers have already left the area. Network congestion should therefore not be a contributing factor at this stage.

I would appreciate clarity on the following:

The cause of the ongoing network issues in Margate

Whether this problem has been logged as a known fault

The expected timeline for resolution

I trust this matter will be treated with urgency, as reliable network access is essential for residents and professionals working in the area.

I look forward to your prompt response and a clear plan to address this issue.

Yours faithfully,