Persistent *****

I'm currently a Vodacom contract holder with 3 contracts under my name. A fourth contract was added to my account without my knowledge. I then raised this with Vodacom and was told I needed to submit an affidavit to their ***** department to support my claims, which I did. 2 months later I'm being debited more than triple of the initial debit for the same line. I was told this ********** contract was opened at a Vodacom store. What's he point of us submitting all our documents if their employees can just make us ***gy-back contracts that we are not aware of. I've reached my wits end with Vodacom as I've been in discussions with them about this issue for since September 2017. I was assured that this matter has been sorted out but clearly it has not, it's come back to cost me more than it ever has!