Permanently Out Of Stock And no response

I've been waiting on Vodacom for Stock now since December been to branches Table View Canal Walk Golden Acre, For my Cellsure Insurance replacement How can there be no stock ever been in multiple times called them asked for them to get back to me but nothing??? gave them copies of my ID staff promising theyd get back to me<br> Now they say ive never claimed for replacement <br> No response from Tremaine Boer ??? Useless I'm not paying my account until i receive my device and the the Sim Card