JM
Jay M

1 reviews | Active since Apr 2019

26 Apr 2019, 18:24

PERFECT SERVICE. Well done Salona..

Hello everyone.

I just came from a service provider this week that left me really dissapointed. So i approached anther service provider hoping they will help me. I spoke to a young lady that was really surprisingly helpfull from Phoenix Plaza Durban Kzn. Her name is Salona. What a nice plaesant human being although she was looking out for the best of her company. I approached her and she made me feel welcome. She was a person that made me feel comfortable and looking very good. Perfect service Salona. Second time i met you. Show them lighty how its done. She was real and very normal. I was so impressed with her that I was smiling. I never had a problem with her. She spoke to me when there was nothing to say. Look in my opinion i like to see more of her when i enter a Vodacom store. Such a young lady with good morels and values. She responded naturally. Thank you young lady. Show the rest of them how its done.

I am a person with an eye disability. She did everything possible in her power for me. When i couldnt fill any forms she assisted me and i never feel awkward. She even assisted customers that she didnt have to while there was a waiting period for me to get hooked up. Shame what a pleasant young women. She going places. Please give her a promotion. When her other colleges was getting a beating from customers she helped in a positive way.

I am so happy i am with Vodacom. The Kings of Internet Service Providers... I was hooked up within seconds. She even wanted to connect me to the modem that i have. She was efficient. Before i knew it my copy of the the contract, the sim card and the modem was in my bag and i was out of there. Young and on fire... If i only knew Vodacom was this sharp. You guys rock. Well done Vodacom Phoenix Plaza Durban Kzn. Everyones happy...

0
Replies (1)
Vodacom
Vodacom's reply26 Apr 2019, 18:48
Official
 Dear Customer, 

We are glad to hear of the service that you received. 

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. 

Regards 

Consumer Website Team