MC
Megan C

1 reviews | Active since Mar 2009

08 Apr 2019, 19:11

Perfect service experience at Vodacom Business

Kaitlyn Singh from the Vodacom Business call centre is a real star! I called in with a variety of complicated requests, and she was unfailingly patient, polite, professional and helpful. Her product and process knowledge was excellent, and her manner was so friendly that I never felt like I was being a bother even though I was asking a million questions. She followed up as promised with an email containing all the information I needed.

Thanks Kaitlyn!

0
Replies (1)
Vodacom
Vodacom's reply09 Apr 2019, 06:32
Official
 Dear Customer, 

We are glad to hear of the service that you received. 

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. 

Regards 

Consumer Website Team