AM
Avithar M
1 reviews | Active since Sept 2013
11 May 2015, 12:06
Perfect Customer Service
Dealing with Vodacom stores had been a nightmare unit i called the Eastgate 4u store and spoke to a gentlemen by the name of KG. He had proven to be highly knowledgeable and a man of honesty. He concluded the dealer swap (and was placed on hold for 45 mins by the store where i had initially taken the contract) prior to my arrival and kept the handset of my choice aside till i got there. Even though his store was jam packed with customer he ensure that he saw to my needs as soon as he had a free pc. i must commend him and his team on their exceptional customer service.
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Replies (1)Vodacom's replyOfficial
11 May 2015, 13:06Hello Avitharvm,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Vodacom's reply11 May 2015, 13:06
Official
Hello Avitharvm,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
