AM
Alf M

1 reviews | Active since Dec 2011

10 Sept 2020, 12:42

People who care

I just want to thank a chap called HARLAN from Bay-west Vodacom shop for really going the extra mile to help a old person with little no how of all the the new gimmicks of smart phones. we needed to change all the goodies from my wife's phone ( a very old phone ) to the new ( smart phone ) only to find that the old phone could not work with all the new apps. This chap spent more than a hour and a half and was determined that the phone will not get the better of him and eventually all was fine .I do not know who was the happiest Me or HARLAN. Thanks again for the patience that you showed us. Well done

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Replies (1)
Vodacom
Vodacom's reply10 Sept 2020, 13:27
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team