MK
MJ K

1 reviews | Active since Feb 2020

25 Apr 2022, 12:02

**** people handed me to their useless legal department.

Vodacom is such a useless company and the employees are also not knowing what they are doing. I have been calling to make payment arrangements but unfortunately I call with the whole ****en airtime until it is finished. The consultant would say that they put u through but dololo they gave the useless number to call which requires my ID No. Or Cell number but that damn useless thing doesn't recognize me but I am receiving statements every month.

0
Replies (1)
Vodacom
Vodacom's reply25 Apr 2022, 12:05
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team