People be careful with Vodacom!!

So again I am trying to cancel a contract which was supposed to be canceled a year ago but, I am having no luck getting the contract canceled the previous consultant that was supposed to cancel it never did so I ended up paying a contract I am not using. Now they want me to pay a contract I'm not using for another year due to the end date - What the hell!!!

This is absolutely disgraceful forcing someone to pay for something they never agreed to and followed every step correctly in terms of paying outstanding balance,etc.