Pensioner with 5 ******* contracts

Can you please help to investigate this case. My mother who is a pensioner received numerous calls from Vodacom on different occasions. Firstly she was told that for being a loyal Vodacom customer, Vodacom is giving her a free cellphone which was delivered to her.

She received a similar call with two other phones delivered to her. She then kept receiving phone calls saying that her Vodacom contracts have been upgraded.

This is an elderly person who does not understand anything about cellphone contract, cellphones in general and the terms used in connection with the contracts. The sales people from Vodacom manipulated her into something she did not know or understand.

She currently has 5 cellphone contracts with Vodacom which she is struggling to even pay. She went to a Vodacom store to try to have these contracts cancelled but was given huge amounts of money she needs to pay before the contracts can be cancelled.

Can you please assist us to have all these contracts cancelled without penalising her.