GM
Godfrey M
1 reviews | Active since Jun 2021
23 Jun 2021, 10:21
Pending contract closure
I requested closure for expired contract, still showing closure pending from vodacom since July 2020 and am now being threatened by debt collectors for their error. I need assistance because I spend countless hours trying to resolve this form one agent to another without help.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
23 Jun 2021, 10:33Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Jun 2021, 10:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
25 Jun 2021, 13:05Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, query has now been resolved and your reference number is *** Regards Consumer Website Team
Best regards,
Vodacom's reply25 Jun 2021, 13:05
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, query has now been resolved and your reference number is *** Regards Consumer Website Team
Best regards,
GM
Godfrey M's updateReviewer Update
07 Jul 2021, 09:08Hello
I have received a further demands this time even with higher amount, so I don’t see how this issue has been resolved without me being contacted by vodacom themselves. I have been contacted by someone from hello Peter. Please assist, thanks. ***.
I have received a further demands this time even with higher amount, so I don’t see how this issue has been resolved without me being contacted by vodacom themselves. I have been contacted by someone from hello Peter. Please assist, thanks. ***.
GM
Godfrey M's update07 Jul 2021, 09:08
Reviewer Update
Hello
I have received a further demands this time even with higher amount, so I don’t see how this issue has been resolved without me being contacted by vodacom themselves. I have been contacted by someone from hello Peter. Please assist, thanks. ***.
I have received a further demands this time even with higher amount, so I don’t see how this issue has been resolved without me being contacted by vodacom themselves. I have been contacted by someone from hello Peter. Please assist, thanks. ***.