PENALTY

HI. I HAD A VERY BAD EXPERIENCE WITH VODACOM AS I HAVE A CONTRACT PHONE FOR MY SON WITH THEM AND LAST MONTH I REVERSE THEIR DEBIT ORDER BY MISTAKE BBEAUSE I WAS TRYING TO REVERSE A ******* DEBIT ORDER THAT WAS TAKING MONEUY FROM MY ACCOUNT.I WENT SAME TIME TO CLEARWATER BRANCH TO REPORT AND TO MAKE A PAYMENT ON THE SAME DAY AND I WAS TOLD BY ONE OF THEIR AGENT THAT I WILL NOT BE CHARGED ANY PENALTY AS I PAID ON THE SAME DAY BUT NOW ZOLILE FROM VODACOM TOLD ME THAT THAT WAS A LIE I SHOULD PAY THE PENALTY FEE (COLLECTION DEPARTMENT) ********** 670 THAT IS NOT THE SERVICE THAT I WAS EXPECTING FOR THE CUSTOMER WHO NEVER MISSED THE PAYMENT FOR 2 YEARS .PLEASE CONTACT ME ON ********** 670