Penalized after canceling debit order still reflect as a debit order client
Canceled debit order 2 months ago paying via app still being penalized account balance from R3800 now R4200. I want the pernilzarion removed as I have canceled my debit order and should not be penalized please rever to the recorded voice with consuktant on my account
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Vodacom's replyOfficial
03 Jan 2022, 11:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jan 2022, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
09 Jan 2022, 21:26Thank you for investigating and providing feedback.
's update09 Jan 2022, 21:26
Reviewer Update
Thank you for investigating and providing feedback.