GM
Genevieve M
1 reviews | Active since Mar 2014
26 Oct 2015, 14:01
Penalised me because you cant get service to me
Extremely disappointed by the service I am receiving from Vodacom. I have had to cancel my contract due to Vodacom not being able to get signal to me in Honeydew and yet I am told to pay in excess of R3000 in cash immediately should I wish to keep the device or they will come collect the device. This was a 2 year contact for a Lenovo tablet with 2gb data and i have already paid for one full year. but because I have no other contract i have been told pay cash or we will collect the device. I will never recommend Vodacom after you have penalised me because you cant get service to me. Very very poor and ********* tactics.<br>
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Replies (1)Vodacom's replyOfficial
26 Oct 2015, 14:55Hello genevievesmac,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Vodacom's reply26 Oct 2015, 14:55
Official
Hello genevievesmac,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
