GM
Genevieve M

1 reviews | Active since Mar 2014

26 Oct 2015, 14:01

Penalised me because you cant get service to me

Extremely disappointed by the service I am receiving from Vodacom. I have had to cancel my contract due to Vodacom not being able to get signal to me in Honeydew and yet I am told to pay in excess of R3000 in cash immediately should I wish to keep the device or they will come collect the device. This was a 2 year contact for a Lenovo tablet with 2gb data and i have already paid for one full year. but because I have no other contract i have been told pay cash or we will collect the device. I will never recommend Vodacom after you have penalised me because you cant get service to me. Very very poor and ********* tactics.<br>

0
Replies (1)
Vodacom
Vodacom's reply26 Oct 2015, 14:55
Official
Hello genevievesmac,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team