Pefetic survice

<p>Acording to vodacom they didnt recieve a payment for Oktober 2016 so my account was soft loged. i Have send the proof of payment to ********** about 20 times. So on 15 Oktober 2016 i send the proof to ms Anele Sadiki so my phones was switched on that Saterday. So acording to their sistem the payment i made still do not reflect on their sistem. So they say i made the payment of R4830 to the wrong account, but on 1 November 2016 I made a payment of R4800 to exactly the same account but that shows on their sistem so now im confused... WHAT HAPPENED TO THE R4830?????????????? So on 7 November 2016 my account was soft loged again because of the payment that dont reflect on the sistem... after 6 days struggling and arguing with the *********** people in the account division at vodacom i finaly got hold of Sholen Reddy so i email the proof of payment to him and he helped unlocking my account. Then i started receiveing sms's that state that my account is in arears for Oktober AGAIN!!!!!!!!!!!!!!!!! So yesterday on 23November 2016 they soft loged my account again!!!!!!!!!!!!! Now they are saying that it will take 2 days before my phones will be working again!!!!!! i mean this isnt my fault so how can i be held responsible for the payment of the 7 days that i couldnt use my phones. This is incompetency from Vodacom side!!!! Vodacom claim to be the best network provider in SA but to my experience your the worst!!!</p> <p> </p> <p> </p>