MW
Madeleine W

1 reviews | Active since Mar 2012

23 Nov 2016, 07:06

PDF statements still outstanding

<p>Come on Vodacom - how difficult can it be to change a simple setting on your system to allow me to receive my statements in a non encrypted PDF format. I will keep on logging complaints here until this is resolved.</p>

0
Replies (1)
Vodacom
Vodacom's reply23 Nov 2016, 07:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team