MP
Mike P

1 reviews | Active since Feb 2018

26 Feb 2018, 14:27

P'd Off with Vodacom

I am being charged for Vodafone Live which I have never subscribed to and will never subscribe to. I wonder just how many people just pay their bill without going through it. This is why I will NOT have a debit order with Vodacom. I have requested my account to be credited with all charges that have accrued to Vodafone Live. Mike Parr

0
Replies (2)
Vodacom
Vodacom's reply26 Feb 2018, 15:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply05 Mar 2018, 08:23
Official

Dear Mike

Kindly be advised we have responded to with feedback via email.

Have a pleasant day further!

Regards,

RJ

Best regards,