PC-04N6-3J44Z4

Hi<br> <br> I sent my complaint on 14 Jan<br> <br> I was a victim of identity ***** and someone upgraded my soon-to-expire contract and got two cellphones. <br> <br> Having realised that I opened a police case and called Vodacom for them to cancel the contract and then reimburse me.<br> <br> Since 7 December 2015 I have been taken from pillar to post in a bid to recover my money that was debited on 28 November 2015 as well some fee that was also taken some time in December.<br> <br> Update<br> <br> After receiving the message below on 14 January am still waiting for a response. Calling the call centre you're first told that your case was closed because you did not send the required documents though I sent them promptly on the same day. <br> <br> Now I'm fed up<br> <br> Hello MR REWARD,<br> <br> Thank you for your posting. <br> <br> Your enquiry will be investigated and further feedback will be provided in due course. <br> <br> Kind regards<br> Vodacom Consumer Website Team