Payments to VODACOM without service

<p>VODACOM</p> <p>Hi, Vodacom is busy taking money from my bank account without any servise provided to me.</p> <p>It started at the end of January this year when two stop orders went through. I have only one contract with Vodacon then when I call the call centre to complain about the second debit order I was told there was a new contract that was opened with my details then I need to send them an affidavit and the copy of the ID for ***** investigation purposes , of which I did send them. Everytime when I call to enqiure about the investigation I am told I did not send the supporting documents. It's two months now I'm paying Vodacom for a new contract which I know nothing about. To add, this morning I got an sms from my bank about a stop order of R103.25 due to Vodacom and when I call Vodacom I'm told I upgraded the new contract from pre paid to a full contract now I'm charged for the connection fee. My Vodacom nr is ********** . Regards, George</p>