HR
Helena R
1 reviews | Active since Apr 2022
26 Apr 2022, 18:36
Payments made yet handed over
Payments made and sent proof of payment, but payments are never allocated after repeated emails and proof sent. They now handed me over and added the device hardware charges on top of account.
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Vodacom's replyOfficial
27 Apr 2022, 07:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Apr 2022, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team