NV
Nerien V
1 reviews | Active since May 2014
01 Jan 2016, 14:39
Payment went off double
To my shock a double payment went off end of December 2015! What a way to start the new year! I eventually got hold of customer care and they informed me that this mistake will be rectified by the 4th of January! I hope they reimburse me for the extra bank fees! I am not a satisfied customer today!
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Vodacom's replyOfficial
04 Jan 2016, 20:22Hello Neriendv,
Thank you for making us aware of this matter.
A consultant will make contact with you soon.
We apologise for any inconvenience caused.
Regards
Consumer website team
Thank you for making us aware of this matter.
A consultant will make contact with you soon.
We apologise for any inconvenience caused.
Regards
Consumer website team
Best regards,
Vodacom's reply04 Jan 2016, 20:22
Official
Hello Neriendv,
Thank you for making us aware of this matter.
A consultant will make contact with you soon.
We apologise for any inconvenience caused.
Regards
Consumer website team
Thank you for making us aware of this matter.
A consultant will make contact with you soon.
We apologise for any inconvenience caused.
Regards
Consumer website team
Best regards,