CL
Charlotte L

1 reviews | Active since Mar 2009

25 Oct 2024, 09:42

Payment through VodaPay App ridiculous

Paying on the vodapay app is ridiculouse, I have made my payment and it still reflects as outstanding the amount in arrears, I specifically used the app so that I could get my phone unblocked immediately for work purposes and now it is still not reflecting as paid. Why have this option when at least with EFT you can do immediate payment and send proof of payment, the app does not even send proof of payment.

0
Replies (1)
Vodacom
Vodacom's reply25 Oct 2024, 10:50
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team