Payment still not reflecting because of an ISD log problem

Item: Vodacom
Rating: 1
Author: Phumelele Z

I have recently written to hellopeter complaining about a payment I made of a cellphone contract.now they tell me it's an ISD log problem and has not been resolved as yet.still I'm remaining in errias and it's disappointing.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

12 May 2023, 10:00

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply12 May 2023, 10:00

Official