PAYMENT PAID WITH POP AND YET PHONE GETS SUSPENDED..

Vodacom Witbank Highveld Mall I paid my account on 5 May 2025 , shows on my bank statement but Vodacom says it is not paid... Every month they putting my phone off, paying connection fees. The manager has no clue what goes on there and can't even answer me... she is now getting other employees to phone me and tells them to tell me she is not available. Got a phone call from the financial department to tell me to ask the bank where my money is as they can't trace it... surely that is their job as my bank statements show it went off and not back in my account.... I am hoping somebody from Vodacom can contact me... Vodacom took my money and now they don't want to take the rap for it. Head office people have said she must allocate the money to my account by the manager does not want to. Have complaint on customer care and queries for 4 months and nobody seems to know what how and why.... A bunch of *********** people, 2 people in the shop have a passion the rest little to nothing. When phoning you ring for ages or no answer.... Witbank Highveld Mall needs to sort this out.... A new Manager with a passion would be a step into the right direction...