KM
Kutlwano M
1 reviews | Active since Sept 2022
26 Aug 2026, 16:59
Payment not reflecting transitioning to *****
I have a contract with Vodacom, it happens I make an overpayment of R1200 on 7th of August 2026 and up to date (date written is 26 August 2026) they still haven't credited my account. Meaning payment is not reflecting, I've had a back and forth with using written communication and even now they haven't credited my account
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Vodacom's replyOfficial
27 Aug 2026, 07:28Dear Customer,
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Vodacom's reply27 Aug 2026, 07:28
Official
Dear Customer,
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team