1 reviews | Active since Sept 2017
Payment not reflecting after 25 days
I made a late payment on 4 September 2017 at Vodacom ********** After a few days, I went to upgrade another account. They said the payment was not reflecting and that they would sort it out.
It has now been almost three weeks later and I still have had no response from anyone. Payment was made in full and I still can't upgrade.
This is SO frustrating and I would appreciate ANY communication as to how this can be resolved!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Arno
As discussed, feedback has been provided.
Have a pleasant day further!
Regards,
RJ
Hi Arno
As discussed, feedback has been provided.
Have a pleasant day further!
Regards,
RJ