Payment no reflecting on account

Item: Vodacom
Rating: 1
Author: Marius C

Payment not reflecting even though it was paid on 01 September 2023, for me that is not right, how long does it reflect the amount to my account.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

06 Sept 2023, 12:07

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply06 Sept 2023, 12:07

Official

Marius C's updateReviewer Update

07 Sept 2023, 09:59

Good day, so ask your IT department to take down and remove the Vodacom app, cause that is where the problem lies, I have used it before and never had any problem until now

Marius C's update07 Sept 2023, 09:59

Reviewer Update

Good day, so ask your IT department to take down and remove the Vodacom app, cause that is where the problem lies, I have used it before and never had any problem until now