CH
Clay H

1 reviews | Active since Dec 2012

09 May 2020, 22:01

Payment no allocated

Made a payment at a Vodacom store n October 2019 - we now in May 2020 - still awaiting allocation to my account .... : ***

0
Replies (2)
Vodacom
Vodacom's reply10 May 2020, 02:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply13 May 2020, 15:21
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team

Best regards,