payment made last month proof of payment sent not allocated

Item: Vodacom
Rating: 1
Author: memulodi M

i have paid vodacom last month and sent prove of payment twice, the payment has not being allocated and my account has been blocked, i have called several times still not done capture, can i get someone to sort this out before the end of the business

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Replies (1)

Vodacom's replyOfficial

25 Jun 2019, 10:02

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply25 Jun 2019, 10:02

Official