Payment made but account not credited

<p>Hi, I have paid my Vodacom account timeously but when I paid my account in October 2016 at Vodacom Eastgate my account was not credited. I have been there numerous times to complain about this but nothing has been done. I was told that during that month, many other accounts had experienced the same issue as me and Vodacom are aware of it. To date my payment for October has not been credited. Vodacom even went so far as to suspend my line because of the amount that was not credited.</p> <p>Please help pass credit and kindly settle this issue once and for all.</p>