Payment: Given wrong banking details
<p>Dear Vodacom</p> <p>I have tried and hoped that this matter has been sorted out.Dut after 100s of caals hours spend ...this is still not sorted out?????</p> <p><br />Ref: S3-G6m29-9psga</p> <p>I did a payment of R2000 into Vodacoms account wile i was speaking to your consultant on the 2 of September 2016 at 15h41.</p> <p>The proof of payment is attached i have mailed it faxed it and spoken numerous times over the phone with consultants.I have faxed throup proofs Fax: 2016-09-12 and 2016-09-21</p> <p>This money's has not been recognized by vodacom and i have received no confirmation that the call was traced and the matter being resolved.</p> <p>Hopefully someone sees this ...because i give up after speaking to 2 supervisiors and all the consultats....i dont know what to do....?</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
