RA
Renaldo A
1 reviews | Active since Mar 2024
29 Mar 2024, 18:04
Payment for services not used
I have never made use of airtime advance services from Vodacom and they deducted airtime when I loaded it onto my account. Please take note of this and do not let them **** you.
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
29 Mar 2024, 19:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Mar 2024, 19:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
RA
Renaldo A's updateReviewer Update
29 Mar 2024, 20:41I will be waiting for that consultant to contact me. I can't be paying for a service I have never used before.
RA
Renaldo A's update29 Mar 2024, 20:41
Reviewer Update
I will be waiting for that consultant to contact me. I can't be paying for a service I have never used before.