Payment but no service

On Friday morning I made a payment of R8945 on my account to have my lines reactivated. I send through my proof of payment to [Email Removed] after speaking to a call centre agent which said it would take an hour for the lines to be unblocked. After 2 hours I phoned again, and they said it can take up to 3 hours. After 6 hours I phoned again only to be told it can take 24 hours. After 28 hours I phoned again, send the proof of payment again and was told to phone ***. If I phone this number I'm told my account is not in arrears and I should press 1 to go through to the call centre or 2 to end tge call. I have spend approximetly 5 hours in the last 3 days trying to get this issue resolved. No of the call centre personel are compotent to assist as all is driven by the system which is clearly not working. I have lost thousands of rands worth of business and finally went to buy a pay as you go sim just to try and save business as customers get very angry if you don't return their calls. I need an explanation from Vodacom on this is I'm paying a lot for nothing