Payment arrangement not honoured by Vodacom

Item: Vodacom
Rating: 1
Author: cebo D

I made a payment arrangement to open my line which was paid on the day To date the line has not been opened When I asked the agent to stay on the line while I make the payment he said he could not stay on the line as he is limited to 10 minutes per call and he promised to make sure the line is opened

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Replies (1)

Vodacom's replyOfficial

14 May 2024, 07:44

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply14 May 2024, 07:44

Official