Payment Arrangement- No Feedback

Good Morning, I have sent numerous emails, been on numerous phone calls and my problem is still not resolved.<br> It goes back to last year September when there was a data dispute which took Vodacom 4 months to resolve. We then resolved it in January, with a outstanding amount on the account, which I made payment arrangements to pay, end of march payment would have been paid in full, making the account balance Nil. Due to Vodacom changing there system no notification was given to me about the outstanding amount if not received would lock my lines. The payment arrangement was made before your new system came into place, so the payment arrangement still stands according to me, yet my phone lines have been locked, I am not just talking about the primary number but the other 3 numbers too. I have explained this to everyone I have spoken to in customer care, via email, and still no unlocked lines. I have now gotten to the point where I would like a supervisor to contact me and to unlock my lines, with keeping in mind the payment arrangement that was made. I do thank Vodacom for unlocking the main line, but I need the other lines also to be unlocked. Payment will be made at month end.