1 reviews | Active since Apr 2017

07 Apr 2017, 16:25

Payment arrangement - line disconnected

<p>I have been a Vodacom account holder for the past 14 years with my account being paid every single month. I am currently experiencing a cashflow problem resulting in my account being paid on the 15th of each month.. This is a problem to Vodacom and they can not put a note on their system to not suspend me services.. How pathetic. But you are quick to phone me to take out additional data contracts or to renew my contracts..</p>

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Replies (2)
Vodacom
Vodacom's reply08 Apr 2017, 07:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 Apr 2017, 14:07
Official

Dear Chantel,

Feedback has been provided.

Regards,

Cassandra