Payment and statements

I called early in December to change my banking details for my debit order.My debit dit not go off.I called again in January where they said the bank details was not changed.So I gave it again.Now this month again it did not go off.You cannot pay the bill online ,nor at the atm nor inside the bank ......it does not work....you cant even do it on the vodapay app .I had to go to an vodacom shop inside the mall to do it .Also when i called in december and compained about why i am not getting statements ,i was told they cant see why i dont since my email was good.

Come on vodacom what is the use of sources and phone calls if its not even functioning.

When i try and call your call centre now ,your number isnt even working.