Paying towards a benefit which was cancelled 16 months back
<p>Arrogant call center agent from Vodacom just told me that I can post his actions on Hello Peter, he does not care. Our account is overdue to the simple reason that we, for almost 16 monhts, have been paying for an insurance benefit that was cancelled. The amount we've been billed for, for this insucrance is +/- R4000,00. This arrogant little Red Hat Hopper couldnt even articulate his actions, very unprofessional! And he was too scared to give me his name!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear wayne,
Your query is resolved.
Regards,
Cassandra
Dear wayne,
Your query is resolved.
Regards,
Cassandra
